When the wind is blowing we, Park Services Ltd (PSL), purchase and consume renewable energy generated by the three wind turbines operated by Findhorn Wind Park Ltd (FWP).

When there is no wind FWP purchases energy from a grid supply company on behalf of PSL to ensure a continuous supply.

For the latest information on renewable electricity production at the Park please see the recent posts at Findhorn Wind Park.

FWP charges PSL a price based on a fixed percentage of mainstream domestic tariffs. In addition, there are various other taxes and standing charges payable by PSL.

PSL however operates a three tariff system; Standard, Day and Night. This allows people the choice of either paying one ‘Standard’ rate for all their electricity or paying both a ‘Day’ and ‘Night’ rate (which divides up their usage).

For PSL to offer a ‘Standard’ rate a formula is used to calculate all the electricity bought and convert it from ‘two’ into ‘three’ rates. There is no mark-up used in this calculation. In addition PSL adds ‘Distribution’ and ‘Availability’ charges as described below.

*Please note that any changes implemented by the grid supplier are subject to a three-month time lag before they impact the bills issued by PSL.

Your PSL bill Explained

The monthly electricity invoice that you receive from PSL can be settled via establishing a Direct Debit mandate (all we need is your email address to arrange via GoCardless), or you can pay by debit/credit card on the phone or by card in person at our PSL accounts office Middle Studio, Pineridge, Monday to Friday 9am to 12pm. Your invoice is laid out as follows:

• Your invoice will have either three lines of units + charges or five lines (if you have a Day & Night rate supply) of units + charges.

• The first line shows the amount of units consumed during the month and the charge (units used multiplied by the unit price).

• The second line, ‘Distribution charge’, shows the cost of delivering electricity to you which is also calculated at a per/units used price.

• The third line, ‘Availability charge’, is a fixed monthly charge and does not vary with the number of electricity units used.
  

  As a private estate we provide and maintain our own network of distribution cables,
  

  Distribution charge helps fund maintenance, repairs, compliance, and improvement works for the Low Voltage Network (LVN), including cabling and associated infrastructure.

  Availability charge contributes to billing and administration costs, including meter reading and management of the service.